Terms of Service

Effective Date: 2025-05-15 Last Updated: 2025-10-31 Subscription & Service Availability Sections Added Effective: 2025-10-31

This version of the Terms of Service is the most recent update and supersedes all prior versions. These Terms may be revised from time to time, and continued use of the Service constitutes acceptance of the latest version.

The Folo platform (“Folo” or the “Service”) is owned, operated, and provided by NATURAL SELECTION LABS PTE. LTD.. All references to “we,” “our,” or “us” in these Terms refer to NATURAL SELECTION LABS PTE. LTD..By accessing or using Folo, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you must not use the Service. You also confirm that you are of the legal age of majority in your jurisdiction.

Eligibility

You must be at least 16 years of age, or the age of majority in your jurisdiction (whichever is higher), to access and use the Service. By using the Service, you represent and warrant that you:

  • Meet the minimum age requirement;
  • Have the legal capacity and authority to enter into a binding agreement with Folo;
  • Are not barred from using the Service under any applicable laws or regulations; and
  • Will use the Service only in compliance with these Terms and all applicable laws.

If you are accessing the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case “you” will refer to that entity.

Service Description

Folo provides a dynamic information aggregation and browsing platform that enables users to:

  • Aggregate publicly available content from multiple sources (articles, videos, podcasts, feeds).
  • Present such content in a personalized, distraction-free timeline.
  • Use AI-powered features (translation, summaries, insights, categorization) to enhance browsing.
  • Create, save, and share curated subscription lists and collections.

Important Note: Folo may modify, expand, or discontinue any features, tools, or aspects of the Service at its sole discretion.

User Account

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password, and for all activities conducted under your account. You agree to notify Folo immediately if you become aware of any unauthorized use or security breach related to your account. Folo reserves the right, at its sole discretion, to suspend, restrict, or terminate accounts that violate these Terms, engage in unlawful activity, or otherwise pose a security or legal risk, and may impose additional requirements, such as verification procedures, to protect the Service and its users.

Permitted Use

You agree to use Folo solely for lawful purposes and in a manner that respects the rights of others, and you shall not engage in any unlawful, harmful, or malicious activities, including transmitting malware, viruses, or phishing attempts, or interfering with the operation, security, or availability of the Service. Any unauthorized attempts to access, manipulate, or bypass the Service through hacking or other unlawful means are prohibited and may result in suspension or termination of your account.

You may not exploit the Service for commercial purposes unless explicitly authorized by us.

Service Fees

Basic access to and use of Folo is free of charge. Certain premium features, including advanced AI functionalities or additional services, may require payment of subscription or usage fees. All applicable fees will be clearly disclosed to you prior to purchase. Payments for such features are non-refundable, except where required by applicable law. By making a payment, you agree to provide accurate and complete payment information and authorize Folo to charge the designated payment method. Folo reserves the right to modify its fees, billing methods, or payment terms at any time, with notice provided as appropriate.

Subscription Terms

Some features of the Service are offered through subscription-based access. If you choose to subscribe to such features:

  • Recurring Billing: Subscriptions renew automatically at the end of each billing cycle unless cancelled before renewal.
  • Price Changes: Subscription fees, taxes, or billing structures may change. You will be notified in advance in accordance with applicable laws.
  • Cancellation: You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of the current billing period. Partial billing periods are not refundable unless required by applicable law.
  • Payment Authorization: You authorize Folo to charge all applicable fees to your designated payment method.
  • Failed Payments: Access to paid features may be suspended or downgraded if payment fails until the issue is resolved.
  • Taxes: You are responsible for any applicable taxes and charges.

Continued access to subscription-based features is conditioned upon timely payment.

Intellectual Property

Folo Technology: All intellectual property rights in Folo, including but not limited to its software, user interface, underlying algorithms, AI models, RSSHub integration, and any associated documentation or designs, are owned by Folo or licensed to Folo. These rights are protected by copyright, trademark, patent, and other applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable right to use the Service for personal, non-commercial purposes in accordance with these Terms.

Third-Party Content: All rights to third-party content aggregated or otherwise accessed through the Service remain with the respective content owners. Folo does not claim ownership, control, or responsibility for such content, and provides access solely for informational and organizational purposes. Any reliance on third-party content is at your own risk.

User Contributions: Users may create, organize, and share curated lists or collections within the Service. By contributing, you grant Folo a non-exclusive, worldwide, royalty-free license to host, display, distribute, and use your contributions solely within the Service. You represent and warrant that your contributions do not infringe upon the rights of any third party, including intellectual property rights, privacy rights, or publicity rights.

AI Features Disclaimer

Folo provides AI-generated features, including summaries, translations, insights, and content categorization, to enhance your browsing experience. You acknowledge and agree that such AI-generated content may be produced by third-party AI models, and Folo does not independently generate or control these outputs. By using these features, you acknowledge and agree that:

  • AI outputs may contain inaccuracies, errors, omissions, or biases, and may not always reflect complete or up-to-date information.
  • You remain solely responsible for independently verifying the accuracy, reliability, and suitability of AI-generated outputs before relying on them for any purpose.
  • Folo does not guarantee the correctness, completeness, or usefulness of AI-generated content and expressly disclaims any liability for losses, damages, or actions resulting from the use or reliance on such outputs.

Privacy and Data Use

Folo collects, processes, and stores user data in accordance with its Privacy Policy, including information such as usage patterns, RSS subscriptions, interactions with AI features, and other anonymized or aggregated analytics data. The collected data is only used to improve and personalize the Service, optimize AI outputs, and ensure security and functionality. Please refer to the Privacy Policy for full details regarding data collection, usage, sharing, and retention practices.

Third-Party Content and Links

The Service aggregates publicly available content from third-party sources for informational and organizational purposes. Folo does not control, endorse, or guarantee the accuracy, legality, or availability of such content. You acknowledge that any reliance on third-party content accessed through the Service is at your own risk.

Links to external websites may be provided for convenience. Folo does not assume responsibility for the content, practices, or privacy policies of linked sites. Users are encouraged to review the terms and privacy policies of any external sites they visit.

Copyright Complaints

If you believe that material accessible through Folo infringes your copyright or other intellectual property rights, please contact us with the following information:

  • A clear identification of the copyrighted work(s) you claim has been infringed.
  • URL(s) or detailed description(s) of the allegedly infringing material.
  • Your full contact information, including name, email address, and telephone number.
  • A statement under penalty of perjury that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

Folo will review and respond to copyright complaints in accordance with applicable copyright laws. Folo may remove or disable access to allegedly infringing content pending review and may terminate repeat infringers in accordance with applicable law.

Termination and Suspension

Folo reserves the right, at its sole discretion, to suspend or terminate your access to the Service, with or without prior notice, if you:

  • Violate any provision of these Terms；
  • Engage in unlawful, harmful, or malicious activities；
  • Misuse AI features, attempt to exploit the Service, or interfere with its operation or security.

Upon termination or suspension, your right to access the Service will immediately cease, and Folo may delete or deactivate your account and content, subject to applicable law. Folo shall not be liable for any loss or damage resulting from such termination or suspension.

Service Availability Disclaimer

You acknowledge and agree that:

  • The Service may experience outages, delays, maintenance downtime, cyber incidents, or other interruptions.
  • Folo does not guarantee continuous, secure, or error-free availability.
  • You assume full responsibility for any risk arising from Service interruptions.

To the maximum extent permitted by law, Folo shall not be liable for any losses, including:

  • Lost data, revenue, profits, business opportunities, or goodwill
  • Service downtime or degraded performance
  • Any reliance you place on uninterrupted Service functionality

Folo may modify, suspend, or discontinue the Service at any time.

Disclaimers

The Service is provided on an “as is” and “as available” basis. Folo makes no warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

Folo does not guarantee uninterrupted, secure, or error-free access to the Service. You acknowledge and accept that your use of the Service is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Folo and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.

Folo’s total aggregate liability for any claim arising out of or in connection with the Service shall not exceed the total amount you paid (if any) to access or use the Service during the twelve (12) months preceding the claim.

These limitations apply regardless of the form of action, whether in contract, tort, strict liability, or otherwise, except where prohibited by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Folo and its affiliates, officers, employees, and agents from any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

  • Your use or misuse of the Service.
  • Your violation of these Terms.
  • Your infringement of any third-party rights.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.

You agree that any dispute, claim, or controversy arising out of or in connection with these Terms shall first be attempted to resolve through good-faith negotiations. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered by the Singapore International Arbitration Centre (SIAC) under its rules.

Changes to the Terms

Folo may revise or update these Terms at any time. Any changes will become effective upon posting the revised Terms to our website with a new “Last Updated” date. Continued use of the Service after such posting constitutes your acceptance of the updated Terms. You are responsible for reviewing the Terms periodically.

Contact Us

For any questions or concerns regarding these Terms, please contact us at: